The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Entity reference

Highlighted
Knauer Markus
Occasional Advisor

Entity reference

Hello,

how can i make an entity reference from service call to project? In the selection i don't can choose it.

Markus
1 REPLY
Err_1
Honored Contributor

Re: Entity reference

Hi,

I think that you can use Generic Relations to make the SC - Project relation, although according to ITIL, this relation "can not" exists.

See this thread with better explanation:
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1025732

Regards;
Randall Barrantes
SW Support Delivery Manager
//Add this to "OnDomLoad" event