I am using SD 5.10 with SQL 2005 SP1. I have to enter the thousands of Configuration Items and hundreds of locations in the SD. Is there any way that i make a excel or word file upload it to the SD so that i need not to enter the information each and every time manually.
You can create .xls / .csv / .txt files containing information regarding your configuration items and after that you need to import the data using SD Data Exchange tool. You will find some examples in "HP OpenView Service Desk xx Data Exchange Administrator's Guides". Look on this forum to obtain a lot of nformation from the previous threads. Regards, Mihai