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ESS issues with large number of concurrent logins

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amykoh
Senior Member

ESS issues with large number of concurrent logins

Hi all,

Has anyone encountered major ESS hanging with 100 users logging in simultaneously?

Running on ISS 6.0 redirected to Apache 5.0, SC 6.2.2 on MSSQL 2005.

In the stdout.log and sc.log this common error appears:

SOAP Failure – An exception was raised in native code. Error Win32 EX exception (0XC0000005). Client terminated.
SOAP Failure – Authentication failure – Basic realm = “CASM”.

We're currently using LoadRunner to simulate the user logins, creating ticket, view their open tickets, searching for closed tickets, searching on Knowledgebase, viewing their assets, then logging out.

We still see the errors appearing. Not really sure what is causing it.

Hope someone can help

Thanks

Amy
2 REPLIES
Alok Shrotri
Frequent Visitor

Re: ESS issues with large number of concurrent logins

Hi Amy

If you post SC related queries in the SC forum, you have more chances of getting faster and accurate responses. Link below.

http://forums11.itrc.hp.com/service/forums/categoryhome.do?categoryId=695

Cheers,
Alok
amykoh
Senior Member

Re: ESS issues with large number of concurrent logins

//Add this to "OnDomLoad" event