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Duration changes to 166 hours and 40 minutes

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Jeff Lawrence
Collector

Duration changes to 166 hours and 40 minutes

When i go into my service call templates and set the duration to 1 minute and save the template it changes the time to 166 hours and 40 minutes. SO i put in 2 minutes for the duration and that works but when i put in 1 minute it changes it for me!

Anyone see this?

I am using SD 4.5 SP16
3 REPLIES
uhyo
Senior Member

Re: Duration changes to 166 hours and 40 minutes

Hi Jeff.

I am using SP17 for my test.
And I duplicate your phenomenon too!!

If there isn't any information about this, it might new bug.

You should contact HP engineer if you can.
Jeff Lawrence
Collector

Re: Duration changes to 166 hours and 40 minutes

if anyone else is able to reproduce this then i will make up a ticket.
Rach Pepperdine
Super Collector

Re: Duration changes to 166 hours and 40 minutes

I've tested this on SD 4.5 SP17 and I get the same issue
//Add this to "OnDomLoad" event