Service Desk Practitioners Forum
cancel

Duplicate Service Name and SLA name...needed.

Highlighted
Pinion
HPE Expert

Duplicate Service Name and SLA name...needed.

My customer asked for OVSD to check a duplicate Service name and SLA name...it's possible to done this in OVSD 4.5 sp12.???...?

BR,
Kriengsak.
-/\-
1 REPLY
Robert S. Falko
Acclaimed Contributor.

Re: Duplicate Service Name and SLA name...needed.

Hello,

You could write a rule triggered when that field changes. The rule calls an external program that does the check and returns the answer.

-Josh