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Duplicate Entries in CI

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Harini.G
Honored Contributor.

Duplicate Entries in CI

Hi,

We are working on SD4.5 SP4.

Need to run an automatic check for duplicate serial no or asset tag while creating a new CI. Kindly help.............

Thanks.
Harini.G
3 REPLIES
Vasily Kamenev
Acclaimed Contributor.

Re: Duplicate Entries in CI

Hi
Build action with sd_dataform, create rule when changed this fieds run Action.
Useg sd_dataform -listAlways "+Serial number =[Serial number]"

Vassili
Saurabh Dubey
Acclaimed Contributor.

Re: Duplicate Entries in CI

Hi Harini,

You can try the method recommended in

http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1014774

This is for organizations, you can modify it according to your requirement.

Also,

You can create an Overview action which matches the fields and gives a pop-up of the other CI with the same field chosen.

Hope this helps...

Regards,

Saurabh
Modesty is good!! But remember, all your life other people will try and take your achievements away from you, don't make it easy for them.
Harini.G
Honored Contributor.

Re: Duplicate Entries in CI

Hi Saurabh / Vassili,

Thanks a ton for the quick response.

since I am a beginner, request you to kindly give the step by step procedure to configure the same. Pls dont mind.

Thanks
Harini.G