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Doing a Search on the ITRC Forum

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Carrie L Ellswo
Super Contributor.

Doing a Search on the ITRC Forum

Is anyone else having issues trying to do a search in the IT Resource Center (Forums)? I tried to report the issue and kept getting referred from one phone number to another.
12 REPLIES
HPRB
Micro Focus Expert

Re: Doing a Search on the ITRC Forum

hi Carrie,

No issues in search for me. I searched the forum for testing this and it gives me the results. What is your issue?

Rgds,
Rama
Chris Bailey_3
Outstanding Contributor.

Re: Doing a Search on the ITRC Forum

I was performing a search about 15 minutes ago, and I didn't notice any problems... What sort of issues are you having?
Carrie L Ellswo
Super Contributor.

Re: Doing a Search on the ITRC Forum

When type for example Classification in the search field and hitting enter, it returns this message - Your search for " classification " produced no results - I guess if I can't get it to work, I'll just submit my questions rather than search.
HPRB
Micro Focus Expert

Re: Doing a Search on the ITRC Forum

hi Carrie,

It returns 34 hits for me when I search Classification.

rgds,
RB
Robert Champion
Respected Contributor.

Re: Doing a Search on the ITRC Forum

Carrie, I am seeing the same problem.
0 results to all searches.
Robert Champion
Respected Contributor.
Solution

Re: Doing a Search on the ITRC Forum

As a work around I am using a google search
with the following search string
Classification site:itrc.hp.com

http://www.google.com.au/search?q=Classification+site%3Aitrc.hp.com
Robert S. Falko
Acclaimed Contributor.

Re: Doing a Search on the ITRC Forum

Carrie,

I find that the site has problems every 2-3 months, but generally it works OK.

At the beginning, we had terrible problems using the site, but they all came down to the various security tools in place at our site, and had nothing to do with HP.

-Josh
Raj_72
Honored Contributor.

Re: Doing a Search on the ITRC Forum

Hi,

Its a common problem with http://itrc.hp.com but not always,you can delete ur cookies as well as empty ur temp folder,parallely u can also check ur security tool.

Regards,

Carrie L Ellswo
Super Contributor.

Re: Doing a Search on the ITRC Forum

Thank you all for your responses. The suggestion for Google works for me as a workaround. I'll check my internet explorer settings and my forum profile.
Jasper Verweij
Acclaimed Contributor.

Re: Doing a Search on the ITRC Forum

I have sometimes bad luck as well with ITRC search.

In the HP-UX - general section of this forum, every month a new topic is started to complain and drop down your wishes regarding ITRC forums.

For June (almost finished) it is the following:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=892570

Most of the times I start my search here:
http://forums1.itrc.hp.com/service/james/home.do?from=forums

If I can't find it, I try it with google. I use the following as starting phrase as keywords:
"OV IT Service Mgmt and Service Desk" site:forums1.itrc.hp.com

Sometimes both items don't work, but I remember the name of the author who posted the question or answer and I try to find it via that way.

Jasper
Wilfried Riegel
Respected Contributor.

Re: Doing a Search on the ITRC Forum

sometimes it also happens, that I have 0-result.
But in each case it was the following cause: My login had been lost (I don`t know why). After new login I will get all results.
Wilfried
Carrie L Ellswo
Super Contributor.

Re: Doing a Search on the ITRC Forum

Thank you all for the tips!