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Display Format of Custom Duration Fields in Service Desk 4.5 with SP 17

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Anju
Regular Collector

Display Format of Custom Duration Fields in Service Desk 4.5 with SP 17

I am using a custom duration field at the work order level and want to set the display format to days. This option of display format is not available. Does anyone know how to set this? Next, one of the options available is days:hours:minutes but that shows up in a view but not in the form, how can i get this to display in the form.

Your prompt response will be highly appreciated.
Thanks
Anju
3 REPLIES
Vasily Kamenev
Honored Contributor

Re: Display Format of Custom Duration Fields in Service Desk 4.5 with SP 17

HI
Duration fields possible be only as HH:MM if you like only days use Integer.

Vasily
Anju
Regular Collector

Re: Display Format of Custom Duration Fields in Service Desk 4.5 with SP 17

Thanks Vasily but there is no custom field with integer format, I either have codes, numbers, text, duration fields.

Let me know
Anju
Vasily Kamenev
Honored Contributor

Re: Display Format of Custom Duration Fields in Service Desk 4.5 with SP 17

HI
Integer -> Number.

Vasily
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