Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Disconnect user from SD4.5 SP17

SOLVED
Go to solution
Highlighted
Roman Peralta
Collector

Disconnect user from SD4.5 SP17

I'm the system Administrator of SD4.5 and I want an utility that i can disconnect an user that are logged in service desk
2 REPLIES
George M. Meneg
Honored Contributor
Solution

Re: Disconnect user from SD4.5 SP17

Hello,

Go to Administrator Console/Audit/Logged on users and double click an entry to open. If you check "Marked for removal" then the user will be disconnect at the next time that server checks for idle connections.

Btw, as I see from your profile you have assigned points only to 9 out of responses to your questions. It's a good idea to assign points to the people that tried to help you. See http://forums12.itrc.hp.com/service/forums/helptips.do?#28 for more details.
menes fhtagn
Roman Peralta
Collector

Re: Disconnect user from SD4.5 SP17

Thanks for your fast response
//Add this to "OnDomLoad" event