Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Disable refresh option on clients PC from administrator console

Highlighted
Rory Emmans
Member

Disable refresh option on clients PC from administrator console

Is there anyway to not give the refresh option to the clients or at least override the user settings by the App server? Because of license issues we would like this disabled on the client workstation and control it from the App Server.
2 REPLIES
Jonathon Druce
Honored Contributor

Re: Disable refresh option on clients PC from administrator console

Rory,

Looks like this will be available in SP17. See http://openview.hp.com/ecare/getsupportdoc?docid=ITSM007922
Ruth Porter
Honored Contributor

Re: Disable refresh option on clients PC from administrator console

Hi Rory,

On their role you can stop them being able to alter any of the options (and this will stop them being able to set the refresh interval.

The setting is: "Change Options Allowed"
When the box is cleared the role cannot access the Options option of the Tools menu on the toolbar.

Hope this helps

Ruth

http://www.teamultra.net
//Add this to "OnDomLoad" event