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Directory client (windows) cache in SD 4.5 SP 18 over HP-UX

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Maximo 5
Super Contributor.

Directory client (windows) cache in SD 4.5 SP 18 over HP-UX

Hi,

I want to know the local directory where it stores the user's customize views and where is the cache directory.

Thank you.
2 REPLIES
George M. Meneg
Acclaimed Contributor.

Re: Directory client (windows) cache in SD 4.5 SP 18 over HP-UX

Hello Maximo,

Usually it resides on C:\Documents and Settings\\Application Data\Hewlett-Packard\OpenView\Service Desk\

The file views.dat has the customized views and the cache, well it's in the cache directory
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George M. Meneg
Acclaimed Contributor.
Solution

Re: Directory client (windows) cache in SD 4.5 SP 18 over HP-UX

Hello Maximo,

Usually it resides on C:\Documents and Settings\\Application Data\Hewlett-Packard\OpenView\Service Desk\

The file views.dat has the customized views and the cache, well it's in the cache directory.

However the directory can be found as property "PRODUCTDATADIR" in the file user_settings.xml
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