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Deleting work orders takes several minutes

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Bryan Kercheval
Super Contributor.

Deleting work orders takes several minutes

SD 4.5 sp 23

When I try and delete a work order from a Service Call it takes several minutes for it to delete. I'm trying to figure out why this is happening? I can delete Service Calls and other items without the delays.
2 REPLIES
The Pike
Acclaimed Contributor.

Re: Deleting work orders takes several minutes

Could be cascade-deleting hundreds of history lines. Still, several minutes is odd for a delete operation.
Best way to know for sure is to profile the database. Check with your dba.

Hope that helps.
Points for the contribution are welcome.

The Pike
coldbeer
Outstanding Contributor.

Re: Deleting work orders takes several minutes

hi,

you could also turn on the client trace and then have a look see to check where the problem is.


cheers