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Data from External System DB Rules in SD 4.5 SP 18

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Maximo 5
Super Contributor.

Data from External System DB Rules in SD 4.5 SP 18

Hi

What it the funcionality of "Data from External System" action in Rules.

Thanks
2 REPLIES
Vasily Kamenev
Acclaimed Contributor.

Re: Data from External System DB Rules in SD 4.5 SP 18

HI
You can send data , manipulate with data and then return new data to the same open case.
Sokre_1
Respected Contributor.
Solution

Re: Data from External System DB Rules in SD 4.5 SP 18

It is a SP 8 functionality that allows you to update data in Service Desk by using HTTP server. SD sends HTTP POST requests to HTTP server which responds with updated data.

Regards,
Sokre