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Data exchange mapping/setting for relating CI with users

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amykoh
Senior Member

Data exchange mapping/setting for relating CI with users

Hi,

I was wondering if its possible to link users to CI during a data exchange.

The users are identified with unique searchcodes, as well as the CIs.

How can I make CI link to users or vice Person with CI using data exchange?

Thanks

Amy
3 REPLIES
Jonathon Druce
Honored Contributor

Re: Data exchange mapping/setting for relating CI with users

The item you are after in the import maping is called ci-user. You give it something unique about both the CI and User and make both items unique keys.

Be aware that you cannot remove this link using data exchange. These links need to be either removed manually or using sd_event (in 4.5)
amykoh
Senior Member

Re: Data exchange mapping/setting for relating CI with users

Hi,

Under my CI import mapping, I cant find CI;User.

There closest i see is Users;User.

I even tried to reference it with Searchcode. But didn't work.
Badrinath H K
Collector

Re: Data exchange mapping/setting for relating CI with users

Hi Jonathon,

I too am having the same requirement. I am not able to see anything called "ci-user".

Request your inputs on the same.

Regards,
Badri
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