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DB Rule to notify specific orgs

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Marc Hummel
Outstanding Contributor.

DB Rule to notify specific orgs

Hello,
Quick question.
If I set up rule to notify Org of closure of SR, will the rule apply to BOTH the parent and child orgs or ONLY the specific org listed (parent in this case)?
Thanks,
Marc
Wounds heel, Pain fades... chix dig scar's, oh and everybody WangChung.
4 REPLIES
Oguz Kutlu Asi
Outstanding Contributor.

Re: DB Rule to notify specific orgs

Hi,

I think it will apply to itself only, not its childs. There are choices for child organizations when defining rule.
What's right is right, whether or not God exists
Marc Hummel
Outstanding Contributor.

Re: DB Rule to notify specific orgs

Is there anyway you could provide an example? Thank you.
Wounds heel, Pain fades... chix dig scar's, oh and everybody WangChung.
Andrew Dale
Honored Contributor.

Re: DB Rule to notify specific orgs

Marc,

If you have specified an email address for the Organisation record then as long as you refrence "organisation" in the "send to" box it will go to that organisation record (ie the one specified in that SR).

If you specify "Child Organisation" in the "send to" box it will go to the child organisation record(s) (all children, I think).

Hope this helps.
Marc Hummel
Outstanding Contributor.

Re: DB Rule to notify specific orgs

Thanks guys,
I'm still not sure what to do.
I am only interested in sending emails to ONE parent org and its children, not every org, I have created a rule to send to orgs that begin with certain letters ex. xyz___ but I still think there is a better way to define "child Org" I do not see it as a choice which brings me to tell you I am on OVSD 4.5 w/ sp9 so maybe this is why I don't see "child org" as a choice???
Thanks
Wounds heel, Pain fades... chix dig scar's, oh and everybody WangChung.