HI, I am having a strange problem with SD 5 DB rules for incident. My objective is to update data for assignment to workgroup depending on a few conditions for evaulvation... I am trying to find the CI locations and Category of the CI to determine the Assignment Workgroup... HOwever it seems i cannot use them. Please refer to the attached screenshot and let me know if I have errored something. Points guranteed :)
Thanks for reporting the bug.. I have been encountering couple of issues with SD 5 SP1 and it ends up being a bug.... off topic - tcurrently I am having issues with resizing JVM.. the way i figured out to change is to stop EVERYTHING , clear the obs cache and than change it in ovobs.xml (they did not mention in the doc that the initialize option has to be the place where changes has to be done as well).. and than reboot the server.. also the ovobs.xml file supplied with the product does not have the garbage collection settings. Now the biggest issue is the server peformance monitor tab shows the MAX memory allocated as the Initial size ,i.e, xms .. this might not be a bug, but the document does not mention this clearly.. all in all , not very happy with it.. I hope SD 5.1 is better than this.