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Crystal Reports & Service Desk

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Vladimir V.B.
Super Collector

Crystal Reports & Service Desk

Hi
I need to create report on Crystal Reports. But report is maintain on views at Service Desk 4.5 sp 20 (Sql server 2000), but can't find views in database. Help me to find views
Best regards
1 REPLY
Mark O'Loughlin
Honored Contributor

Re: Crystal Reports & Service Desk

Hi Vladimir

Admin console-System Panel-Report Settings-General
press Regenerate vatabase views for reporting

This will create the views. Look in the DB for them. They start with "v_xxx"
e.g. V_servicecalls
//Add this to "OnDomLoad" event