I am trying to create work orders and related them with a configuration Item. I am able to load the workorder successfully but not been able to relate them. Tried various items and templates in the mapping. Any help would be greatly appreciated Thanks MZK
Jonathan - Thanks for your reply. I loaded the workorders and created two custom fields on the workorder form one for CI reference and the second one a WO sequence My second load was to map the CI with WO Sequence I was wondering if there was a way I could load WO and relate them with CI in one mapping
I had to load the workorders from an old system. What I did was created two custom fields on Workorder - one was used to CI searchcode and the other was a unique identifier that I used when loaded WO. Once that was done I did a second import with search code and WO sequence. Since this thread is closed and if you require additional information please let me know an email address where I can contact you or you can open a new thread.