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Creating custom field like PLANNED DURATION

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Horst Niederhoe
Trusted Contributor.

Creating custom field like PLANNED DURATION

Hi there !

I would like to create a custom field for Needed time and the field should have the same format like Planed Duration.
So, it should have ann Hour and minutes field, but I can´t find the format of the field planed duration.

Does anybody know, which format I can choose ?

THANKS !
5 REPLIES
Jay Mistry
Outstanding Contributor.

Re: Creating custom field like PLANNED DURATION

Under which entity are you trying to add the custom field?
what version of SD are you using?
Horst Niederhoe
Trusted Contributor.

Re: Creating custom field like PLANNED DURATION

Under Servicecall with SD 4.5 SP20
Jay Mistry
Outstanding Contributor.
Solution

Re: Creating custom field like PLANNED DURATION

Im not sure about SP20, we use SP18 and under Service Call there is a custom field called DURATION.
Mark O'Loughlin
Acclaimed Contributor.

Re: Creating custom field like PLANNED DURATION

Hi,

is SP 20 if you want to use an unlimited custom field.

Admin console- data- custom fields
Select the Item and righ click and - New Field

Set one up similar to the screen shot. I just filled in some fields.
Horst Niederhoe
Trusted Contributor.

Re: Creating custom field like PLANNED DURATION

Thanks to all.

My error was, that I always created the custom field DIRECT in the field separation (like TEXT) and Duration never appeared.

After I rightklicked on servicecall->new, I found the DURATION.

Thanks to all !!