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Creating child location of a parent one.

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Fady Bassyouni
Regular Collector

Creating child location of a parent one.

Hi all,

I am trying to create a child location for a previously configured parent location when i use the search code of the parent location during creation i get the error message "You are not allowed to view this receiver location -service"

I am using SD 5.0 patch2.
I am using system account offcourse.

any ideas?
4 REPLIES
sunilgupta
Super Collector

Re: Creating child location of a parent one.

Hello Fady,

I am also using service desk 5, patch 2. but i dont have any problem in creating the child location for existing parent location.

Are you also following the same step:

1. click on Business Location.
2. Click on any existing location.
3. Go to Child Location Tab.
4. Click on the New Button.
5. Create new Child Location.
6. Save and Exit.

If you are following the same steps and still getting the problem. plz attach the log of the problem.
4.
sunilgupta
Super Collector

Re: Creating child location of a parent one.

Hello Fady,

I am also using service desk 5, patch 2. but i dont have any problem in creating the child location for existing parent location.

Are you also following the same step:

1. click on Business Location.
2. Click on any existing location.
3. Go to Child Location Tab.
4. Click on the New Button.
5. Create new Child Location.
6. Save and Exit.

If you are following the same steps and still getting the problem. plz attach the log of the problem.

Sunil
4.
Fady Bassyouni
Regular Collector

Re: Creating child location of a parent one.

thanks Sunil
i am able to add child locations using the steps above, but i am not able to add them from the external locations view.
anyway the problem is solved and thanks for your care.

Fady.
Fady Bassyouni
Regular Collector

Re: Creating child location of a parent one.

Closed.
//Add this to "OnDomLoad" event