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Creating Export files from SD-4.5(SP-25) via command line?

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Michael Daly_2
Super Contributor.

Creating Export files from SD-4.5(SP-25) via command line?

Can Service Desk 4.5 'Views' be created via a command line interface instead of going through the Export wizard?

If so, how is it done please?
(say to export a list of C.i.'s for a specific customer in HTML - Table view format?)

Regards

Michael Daly
25 July 2008
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Ruth Porter
Acclaimed Contributor.
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Re: Creating Export files from SD-4.5(SP-25) via command line?

Hi Michael,

Yes - the sd_export command can be used for this - see chapter 2 of Data_Exchange.pdf

Hope this helps, Ruth
http://www.teamultra.net
Michael Daly_2
Super Contributor.

Re: Creating Export files from SD-4.5(SP-25) via command line?

Thanks Ruth.

I'll read up and go from there. At least I know where to get started. I just wonder if Service Manager could do this out of the box without the work that is required in Service Desk?

Thanks again.

Regards

Michael Daly
28 July 2008