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Create Service call with Related CI's via ovobsloadobject

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SamDC
Regular Contributor.

Create Service call with Related CI's via ovobsloadobject

Hi,

Let me first explain what I want to do.
When the expiry date of a CI is less than one month from the current date a service call should be created. In our setup the Related CI's field of a Service Call is used and not the Configuration field.

I've created a sheduled DB rule which calls ovobsloadobject to create the service call. This works fine but the related CI is not filled in although that I have mapped the external attribute in the import mapping.

Fom using data exchange for importing CI I've found out that such relation cannot be imported directly but schould be imported via a seperate import mapping. But this is not possible in this case because we can only call ovobsloader once.

Can anyone help me with this?

Thanks in advance

Best regards

Sam De Coster