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Cramer integration with Service Desk

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aks3183
Super Contributor.

Cramer integration with Service Desk

Hi,

Can anybody tell me how to integrate Cramer with Service Desk. Any pointer in this will also help a lot.
2 REPLIES
Mike Bush
Acclaimed Contributor.

Re: Cramer integration with Service Desk

Go on, be a devil - tell us what Cramer actually IS?
Radovan Skolnik
Acclaimed Contributor.

Re: Cramer integration with Service Desk

I know what Cramer is: telco inventory system (something like CMDB in ITIL but with broader scope).

The question is: what do you want to achieve with the integration? What entities you want to replicate? What process you want to integrate?

On general note: almost anything is possible with SD.