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Copy an organization in HPOV service desk application

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Priyanka_H
Regular Contributor.

Copy an organization in HPOV service desk application

Hi,

 

I want to copy an organization so that I can create a new organization with the same data (SLA, members,parent organization etc)Is there any way to do this. The copy and paste options in the edit menu are disabled, so am not able to copy using this.

The SD server version we are using is 5.10

 

Thanks,

Priyanka

 

1 REPLY
Err
Super Contributor.

Re: Copy an organization in HPOV service desk application

While displaying all organization records in a view, have you tried the Edit/Copy >> Edit/Paste option?

 

I remember in SD4.5 I was able to do this... make sure your are logged in as Administrator.

 

Regards;

“HP Support
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