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Connection Re-set by peer

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Mike Bijsters
Regular Collector

Connection Re-set by peer

If I attach a document to a work order and then try to save and close, the error "connection reset by peer" pops up, is this a SD issue?
9 REPLIES
Vasily Aksenov
Esteemed Contributor

Re: Connection Re-set by peer

check if any firewall is used on client.
Attachment is done using ftp, so check if you can manually connect to attachment server.
Mike Bijsters
Regular Collector

Re: Connection Re-set by peer

Hi

I can connect to this server manually, have checked all firewall settings.

Thanks
Mike
Ramaprasad N
Esteemed Contributor

Re: Connection Re-set by peer

Is there enough space on the FTP server to store this atatchment?? Please check.
Vasily Kamenev
Honored Contributor

Re: Connection Re-set by peer

HI
What the SP are you using now, is more then 15 - so perhapth you now upload a stucture of SP? And if now not a helped you - install ftp on loacl server and test, it working? if yes then problem in network accesses, if not problem in SD ftp configuration.

Vassili
Mike Bijsters
Regular Collector

Re: Connection Re-set by peer

Hi

I have checked, there is more than enough Hard Disk space on the server, the attachments are not very big, this SD is on SP15.
FTP tothe server works fine, I will re-check the SD config.

Thanks guys

Mike
Mike Bijsters
Regular Collector

Re: Connection Re-set by peer

This problem was solved later by sorting out the attachment/FTP server
Nancy Badie Adl
Super Collector

Re: Connection Re-set by peer

Hello Mike,
i am facing this problem now & i need to know how did you solve it.
thanks.
nancy.
Mike Bijsters
Regular Collector

Re: Connection Re-set by peer

Hi Nancy

First of all you need to make sure that IIS is installed and running on your server. There is no need to use a third party FTP server software, I have attached a doc that explains the FTP setup, I solved my problem using this and the help files in SD for file attachments.

Good Luck
Mike
Nancy Badie Adl
Super Collector

Re: Connection Re-set by peer

hi,
only one client is facing this problem,i don't think it's an error from server side.
what do you think.
thanks,
nancy.
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