Service Desk Practitioners Forum

Configure Audit These Attributes

Trusted Contributor.

Configure Audit These Attributes

I have activated the Attribute "Relations". The logging of the history is functioning but the contents are not informative enough. Information such as Ticket ID, Ticket date etc are missing in the contents.
Does anyone know how I can configure the contents using the Audit Attributes?
We are working with SD4.5 SP19.
Thanks for your help
George M. Meneg
Acclaimed Contributor.

Re: Configure Audit These Attributes

Hello Kauer,

Unfortunately this is not configurable. This is as much info as you can get.
menes fhtagn