On Service Desk -> Tools -> Options -> Advanced, already has "Send me email if I need to approve an item" therefore, by default everyone in Person has this feature enabled.
At the General Settings, Ive put "localhost:8080" on the Service Pages hostname. Is that all i need to put or do i need to include "http:\\localhost:8080"?
What Im doing now is typing in the Approval URL directly "http://localhost:8080/sd-sp45/Approval.jsp?vChange=2"
This is coz I created a Change ticket with the ID 2.
Ive created a user in SP account.
When I try logging into the above URL, I get to the Time setting page, then when I click "Submit", I get an error, "You are not allowed to view this change or this may have been deleted by another user."
Any ideas what happened in between?..did I miss a step?
Hi Amy, You need not specify the change id in URL. When you receive an email, it will contain the URL for approving related change. (As far as I remember, the URL contains the OID of change instead of its number).
Also, check that the user has access to change item.