I have a request for a user to be able to view the Configuration Item search code (asset tag) in a work order view. When I go to customize the field for the view, I do not have 'Configuration Item search code' as an option. Is there a way to customize this to make it available?
Re: Configuration Item search code in Work Order view
George: Which one is the custom CI field that I need to enable? I found one called "Related Configuration Item", but it doesn't give me the option of selecting "Configuration Item search code" in the work order view.
Vasily: What is the modification I am supposed to make to the view "Configuration Item on Work Order"? Mine is already set up to display the CI search code.