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Configuration Item -> Price precision

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Paweł Brzózka
Super Collector

Configuration Item -> Price precision

Does anyone know how to change precision of field Price in Configuration Item?
I have a CI with price 10 000 000,00 and I can set up only 9 999 999,00. I found in DB in ITSM_CONFIGURATION_ITEMS field CIT_PRICE with precision 9,2, I changed it to 13,2 but still can't set up such price.
Any idea?
I think that it's nessecery to change precision in java object definition, but I don't know how and where?
6 REPLIES
Radovan Skolnik
Honored Contributor

Re: Configuration Item -> Price precision

It probably can be done via IDKDesigner (look for such class and run it - you knwo how) bbut that will cause the situation that HP may not want to support such system...
Paweł Brzózka
Super Collector

Re: Configuration Item -> Price precision

I don't heard about IDKDesigner. Could you tell something more. Maybe some example of use it.
Radovan Skolnik
Honored Contributor

Re: Configuration Item -> Price precision

Just search client .jars and find a class called IDKDesigner. Run it and see :-)
kaese
Super Collector

Re: Configuration Item -> Price precision

IDKDesigner seems not to be part of Client 2008, right?
Paweł Brzózka
Super Collector

Re: Configuration Item -> Price precision

Hi kaese

I found IDKDesigner in Client 2008 too.
Check C:\Program Files\Hewlett-Packard\OpenView\service desk 4.5\Client 2008\plugins\com.hp.util_45.23.0.jar\com\hp\util\
kaese
Super Collector

Re: Configuration Item -> Price precision

Oh, my bad. Thanks.
//Add this to "OnDomLoad" event