The community will be in read-only from Monday 11:59pm (PT) to Wednesday 7:30am (PT)
The community will be in read-only from Monday 11:59pm (PT) to Wednesday 7:30am (PT)
Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Configuration Item attribute

Highlighted
Soren_vdc
Occasional Advisor

Configuration Item attribute

Hello,

I have added a CI field in the Work order form.
Then I relate a CI to a work order. I have added the Work order field to a new page in the CI form.

The problem is:
when I open the CI form, i don't see the relations in the work order field to that CI. Where kan I change this?

thanks
Sören
1 REPLY
Ruth Porter
Honored Contributor

Re: Configuration Item attribute

Hi Sören,

As far as I know when you add a custom field like this, you can only see it in the item where you created the custom field and not from the other end of the relationship.

Regards, Ruth
http://www.teamultra.net
//Add this to "OnDomLoad" event