Service Desk Practitioners Forum
cancel

Concatenate function

SOLVED
Go to solution
Highlighted
Wolfgang Koch
Contributor.

Concatenate function

Hi everybody,
we work with SD4.5, SP 20, starting to use the "Service Call" module.
I want to build some DB-/GUI-Rules concatinating some text in the information field. To better structure it, I'd prefer to insert some "carriage returns" in my function, but I don't know how.
Who can help?
thx in advance!
Wolfgang
4 REPLIES
George M. Meneg
Acclaimed Contributor.
Solution

Re: Concatenate function

Hello wolfgang,

To insert carriage return, then select "Fixed Value" and either double click on the "Fixed Value" label or right click on the "Fixed Value" label and select "Zoom in...". There you can insert any multiline string.

Alternative, you can use the text %line.separator% for carriage return.
menes fhtagn
Wolfgang Koch
Contributor.

Re: Concatenate function

thanks very much!
You changed my life! ;-)
George M. Meneg
Acclaimed Contributor.

Re: Concatenate function

Glad that helped. It's a good policy and strongly suggested to award with points the answers that helped you. Please have a look at http://forums1.itrc.hp.com/service/forums/helptips.do?#28 for more details.
menes fhtagn
Wolfgang Koch
Contributor.

Re: Concatenate function

just the right answer