Service Desk Practitioners Forum
cancel

Command line

Highlighted
FenchurchLow
Outstanding Contributor.

Command line

Hi all,
Can someone guide on how to use command line for SD 5.0 or SD 4.5?
I entered this command in command prompt:
ovconsolecmd -isrunning
A message like this is returned:
Using C:\[HOMEPATH]\jre\1.4\bin\javaw.exe

may I know what does it mean?
Thank you.

3 REPLIES
Ruth Porter
Acclaimed Contributor.

Re: Command line

Hi there,

There was an earlier posting which said that editing the the ovconsole.bat file (usually in C:\Program Files\HP OpenView\bin) to replace

javaw.exe with
java.exe

cures the fault.

I did this and now it works

Hope this helps

Ruth
http://www.teamultra.net
Fenny Low
Frequent Contributor.

Re: Command line

Ruth,

Can i have the url pls?
Thank you very much


Fenny Low
Frequent Contributor.

Re: Command line

I replaced javaw.exe with java.exe in ovconsole.bat.
i tried testing with the command again. but, i am getting the same message.

please help.

Thank you.