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Combining Incident and Servicecall Views

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Dave(sanofi-ave
New Member.

Combining Incident and Servicecall Views

Does anyone know if it is possible to create a view (not combination) that contains both Inicdents and Servicecalls?
2 REPLIES
Ruth Porter
Acclaimed Contributor.

Re: Combining Incident and Servicecall Views

Hi Dave,

As far as I know, the only ways you can do this are:
1. In service today
2. Using an explorer view where you navigate by SC or incident and have the related ones of other type as a leaf
3. combination views

Hope this helps

Ruth
http://www.teamultra.net
Jonathon Druce
Acclaimed Contributor.

Re: Combining Incident and Servicecall Views

Service Today?