Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Combining Incident and Servicecall Views

Highlighted
Dave(sanofi-ave
Occasional Advisor

Combining Incident and Servicecall Views

Does anyone know if it is possible to create a view (not combination) that contains both Inicdents and Servicecalls?
2 REPLIES
Ruth Porter
Honored Contributor

Re: Combining Incident and Servicecall Views

Hi Dave,

As far as I know, the only ways you can do this are:
1. In service today
2. Using an explorer view where you navigate by SC or incident and have the related ones of other type as a leaf
3. combination views

Hope this helps

Ruth
http://www.teamultra.net
Jonathon Druce
Honored Contributor

Re: Combining Incident and Servicecall Views

Service Today?
//Add this to "OnDomLoad" event