Hi, I have SD4.5 SP20 and I need automaticly close SC when every Workorders linked to this SC are close. Is it possible to do it? The second problem is, when I trying copy data from Workorder to linked SC. In DB and UI rules isn´t this possibility. I don´t see in workorder rules filed from parent SC.
For unknown reason Service Call/Change/Incident/Problem fields are not available for updating using the Update Data on DB rule. However there is a work around, to type the name of the field instead of trying insert it through the fields menu.