Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Change the url of servicpages

SOLVED
Go to solution
Highlighted
TGR!!
Senior Member

Change the url of servicpages

Hi All,

I would like to change the servicepages url from http://hostname.dmain.com:8080/sd-sp45 to http://helpdesk.domain.com. I tried to do configuration on web.xml of opt/OV/sd/servicepages/webapps/sd-sp45/WEB-INF/web.xml

I didn't find any paramaeter where i can change the host names.

Please find attached web.xml

Please help me.

Uisnd sd4.5 with SP23.

Thanks in advance,
TGR!!
6 REPLIES
The Pike
Honored Contributor

Re: Change the url of servicpages

The web.xml file is a deployment descriptor for web applications. I'm no web-apps expert but AFAIK, you cannot change a host name through the web.xml, plus a URL pointing to a web-app normally needs specific location of files and port if not using root folder and/or default port (80).

I could be wrong but I would say the easiest and closest thing to achieve what you want would be host redirection via DNS.

Hope that helps.
Points are welcome.

The Pike
TGR!!
Senior Member

Re: Change the url of servicpages

Hi Pike,

I did dns redirection but still i have to give port number to access wervicepages. That i would like to avoid. am doing some research.

Update you

Thanks for your reply,

Tgr!!
The Pike
Honored Contributor
Solution

Re: Change the url of servicpages

Points for the guidance would be nice...
Gurevich
Member

Re: Change the url of servicpages

1) service desk 4.5\service pages\conf\server.xml

Here you can change port from 8080 to 80

2) service desk 4.5\service pages\webapps\ROOT\
Here you can place index.html with redirect to default adress, or move all SPages content.

Points are very welcome.
TGR!!
Senior Member

Re: Change the url of servicpages

Thanks!!
Gurevich
Member

Re: Change the url of servicpages

No points - no more interest to help :(
//Add this to "OnDomLoad" event