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Change the color of the ticket to orange text.

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aamramuthumaria
New Member.

Change the color of the ticket to orange text.

Hi,
I want to Change the color of the ticket to appear in HPSD in “Orange Text” ,when the status is been changed to RE-Opened.

Can any one help me out in this

thanks,
Aamra Muthumariappan
1 REPLY
George M. Meneg
Acclaimed Contributor.

Re: Change the color of the ticket to orange text.

Hello,

Open the view definition and press the "Auto Format..." button.

There,press "Add" and enter the name of the formating action "EG, Color RE-OPENED"
Select the font attributes (bold, italic, underline) and font color. As condition select
Status, as operator "equals" and from the list select "RE-Opened"
menes fhtagn