I have some tricky problem here. Perhaps someone can help...
We have to organizations A and B. A creates a change. Somewhere in this change there is a point (perhaps a workorder or something else) where A needs activities from B. B therefore creates a change for themselve. B works on this change and closes it after some time. When B's change is closed A can continue with its change, solve and close it.
An example: A's change is to update a certain software to a newer version. A has a change for that. A needs new hardware, because ressources are to little for that new software. A calls B to get new storage or some other hardware. B has its change for changing the hardware structure. B at some time finished the change. A now can change the software.
My problem is, how to map this process to HPOVSD.
(1)I want to have a process where there is a intersection point of change A to change B and another one from change B to change A. (2)I want change B to be automatically created when change A reaches a state. (3)I want a relation between those two changes so that a later reporting is possible.
So... Do I think the wrong way? Do you have any ideas to implement that? Are there possibilities to change that process so that it can work?