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Change default value

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amandioantao
Regular Collector

Change default value

Hello
I´ve servicedesk 4.5 i've created a new status for service call and i'm trying to change it for the default value, pe, i had registered, in progress, ... and i created a previous one called NEW.

Thanks in advance
Amandio
2 REPLIES
Gurevich
Member
Solution

Re: Change default value

use service call templates
amandioantao
Regular Collector

Re: Change default value

Gurevich,many thanks!
//Add this to "OnDomLoad" event