Service Desk Practitioners Forum
cancel

Change default value

SOLVED
Go to solution
Highlighted
amandioantao
Respected Contributor.

Change default value

Hello
I´ve servicedesk 4.5 i've created a new status for service call and i'm trying to change it for the default value, pe, i had registered, in progress, ... and i created a previous one called NEW.

Thanks in advance
Amandio
2 REPLIES
Gurevich
Super Contributor.
Solution

Re: Change default value

use service call templates
amandioantao
Respected Contributor.

Re: Change default value

Gurevich,many thanks!