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Change WorkOrder Relation Problems in Web Console SP14

Highlighted
Aykut Guven
Collector

Change WorkOrder Relation Problems in Web Console SP14

There are a few issues between Change and Work Order relations.(OS W2K, SQL Server, SD 4.5 P14)

1- When I try to UnRelate a work order from a change i am getting the followin error.

"This selection is invalid: "ID,Description,Assignment Sub[To workgroup Sub[Name,OID,Member Sub[Person,OID,Lock seq.],Time Zone,Opening Hours,Holidays,Blocked,Lock seq.,Search code,Status,Registration Sub[Created,Created by Sub[OID],Modified,Modified by],Attachment Sub[Attachment exists,Attached items Sub[File Name,Base name,OID,Lock seq.]],Folder,History Sub[OID,Lock seq.],Entered by person Sub[Name,OID]],Information from sender,To external Organization,To person Sub[Name,OID],From person Sub[Name,Search code,OID],To external Person Sub[Organization,OID],From workgroup Sub[Name,Search code,Blocked,Lock seq.,OID,Status,Registration Sub[Created,Created by Sub[OID],Modified,Modified by],Attachment Sub[Attachment exists,Attached items Sub[File Name,Base name,OID,Lock seq.]],Folder,History Sub[OID,Lock seq.],Entered by person Sub[Name,OID],Member Sub[Person,OID,Lock seq.]]],Assignment Sub[To person Sub[Name,OID],Information from sender,To external Organization,From person Sub[Name,Search code,OID],To external Person Sub[Organization,OID],From workgroup Sub[Name,Search code,Blocked,Lock seq.,OID,Status,Registration Sub[Created,Created by Sub[OID],Modified,Modified by],Attachment Sub[Attachment exists,Attached items Sub[File Name,Base name]],Folder,History Sub[],Entered by person Sub[Name,OID],Member Sub[Person]],To workgroup Sub[Member Sub[Person],Time Zone,Opening Hours,Holidays,Blocked,Lock seq.,Name,OID,Search code,Status,Registration Sub[Created,Created by Sub[OID],Modified,Modified by],Attachment Sub[Attachment exists,Attached items Sub[File Name,Base name]],Folder,History Sub[],Entered by person Sub[Name,OID]]],Status,OID,Status Sub[Ordering,OID,State],Lock seq.,Applied Calendar,Actual Cost,Actual Duration,Actual Finish,Actual Start,CIs Updated,Categor&y,Registration Sub[Created,Created by Sub[OID],Modified,Modified by],Attachment Sub[Attachment exists,Attached items Sub[File Name,Base name]],Folder,History Sub[],Entered by person Sub[Name,OID],Initiator,Requestor,Open duration,Estimated finish,Registered,Remain duration,To deadline,Planned Start,Planned Finish,Deadline,Planned Duration,Max. duration,Approval Sub[Approval Status Sub[Ordering,IsActiveStatus,IsInactiveStatus,IsReadyStatus,OID],Approval Votes Sub[OID],NrOfApprovers,#Approvers Required,#Approved approvers],Change Sub[Planned Start,Planned Finish,OID,Project Sub[Planned Start,Planned Finish,OID]],Upd. CMDB status,Service Level" "Assignment" occurs more than once.
OK
"

2- When I try to relate a workorder to a change record i am getting the following error.
"An error occurred. (com.hp.ov.portal.core.ModuleOutputException: org.xml.sax.SAXParseException: The markup in the document following the root element must be well-formed.)
"

Thanks.


UPS
2 REPLIES
Oguz Kutlu Asi
Honored Contributor

Re: Change WorkOrder Relation Problems in Web Console SP14

Talking for error number 1, I've got similar error once, because of a field (Assignment to) that must be on the form was not on it.
What's right is right, whether or not God exists
Denis_35
Collector

Re: Change WorkOrder Relation Problems in Web Console SP14

I've got similar error in log (This selection is invalid...), but a required field is on it.
//Add this to "OnDomLoad" event