you need to create a custom text field Then create a UI rule that upodates the new costom text field with the VALUE of the approval result Now that you have the result copied to another field you can fire additional rules based on the value in the next custom text field.
Peter - If the approval process is completely done, I restart it in this manner:
I first had to make a text field to hold the name of the person that is logged in at the time. There are certian actions only the Chagne Initiator can perform.
1 - update initiator field to the current person 2 - Set approval status to Inactive 3 - Reset the approval group (I use approver groups, not persons) 4 - Set the number of approvers required 5 - Set approval to Active 6 - Set initiator to Entered by Person
I have had this rule for several months. Just recently we added one more condition that has me pulling my hair out about it.
In SD5 I have noticed that you can use Approval Result as a trigger, however I have not managed to get any actions to trigger from it. I assumed this is because when forming the rule you need to enter a string and the string is still calculated?
Ruth, have you managed to get Approval Status to trigger actions in SD5?