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Change IP address for hp openview service desk

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Catherine Doce
Super Contributor.

Change IP address for hp openview service desk

is there a problem to change the ip address range for an inveroment having hp open view service desk installed.
4 REPLIES
Venkatesha_1
Outstanding Contributor.

Re: Change IP address for hp openview service desk

Hello,

It wiil affect only if you are connecting the service desk using ip. otherwise no problems.

Regards
Venkatesha
Ganu_1
Super Contributor.

Re: Change IP address for hp openview service desk

Hi Catherine,

I have changed the IP address in 5.0 environment. I did not face any problem after changing the IP address. Just restarted the services once after changing the IP address.

Regards
Ganesh..
Rubem Andrade
Outstanding Contributor.

Re: Change IP address for hp openview service desk

Hi Catherine,
I guess youll have a problem on the stations related to the named licenses. If you need to change the IP in this case you have to ask the HP to move the license to the new IP.
Regards,
Rubem
Catherine Doce
Super Contributor.

Re: Change IP address for hp openview service desk

That mean the only problem is the licensed related to ip, and that could refer to hp.
However, on the technically bases, there is no problem.