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Categories (Service Call, Incident)

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David Edelman
Occasional Contributor

Categories (Service Call, Incident)

Two questions regarding the use of Categories in each of the items.

1) Is there a way to set a default, so that when the Category Quick Find tree is launched, the data will be show collapsed?

2) Is there a way to display a different value to the user than what gets entered into the database (i.e., display "Apple", but store "Granny Smith Apple". This is to allow the same category to appear under different parents).

Thanks,
-David
1 REPLY
David Edelman
Occasional Contributor

Re: Categories (Service Call, Incident)

Accidental Duplicate
//Add this to "OnDomLoad" event