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Capturing host name

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chinna!
Honored Contributor.

Capturing host name

Hi All,

I would like to capture the host name of the system from where service call has been logged(host name of servicepage user).

Please help help me.

Thanks in advance,
Narendra
2 REPLIES
George M. Meneg
Acclaimed Contributor.

Re: Capturing host name

Hello Naredra,

For the java client the text varialbes $HOSTNAME$ and $IPADDRESS$ hold the hostname and the IP address of the machine of the current user. You can add them using a UI rule.

But for servicepages this won't work. I don't think that would be hard to get this info from the opened session using javascript but I can't be sure.
menes fhtagn
Rajesh Nair
Outstanding Contributor.

Re: Capturing host name

Hi,
I had logged a case with HP regarding this same issue & HP told that capturing the hostname,while logging thru servicepage, is not possible.

Regards

Rajesh