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Cannot Modify Forms in SD4.5 SP19

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Shanker_2
Regular Collector

Cannot Modify Forms in SD4.5 SP19

Hi

I have a peculiar problem designing forms. I have admin roles and I am able to remove fields from a form but I cannot add any new field.

I NEED HELP IMMEDAITLEY AS I AM STUCK WITH MY WORK!!!!

Shanker

4 REPLIES
Mark O'Loughlin
Honored Contributor
Solution

Re: Cannot Modify Forms in SD4.5 SP19

Hi,

I have never come across this so these are suggestions only.

Is it the same if you use a different computer?
Have you stopped and restarted the application servers (all of them)
Have you cleared the client cache
Have you cleared the server cache (rename the server cache folder)
If you give admin rights to another user account and log on with that do you get the same problem
Have you changed anything on the server recently e.g. updated java etc.
Jay Mistry
Frequent Visitor

Re: Cannot Modify Forms in SD4.5 SP19

Funny as it sounds Mark Shanker I had the exact same problem as Shanker yesterday, you need close SD client and clear the cache, reopen the client and you should have the fields visible to be able to drop them onto the form you want.

Jay
Shanker_2
Regular Collector

Re: Cannot Modify Forms in SD4.5 SP19

Hi All

I got my Forms BACK!!!! yesterday I cleaned up the cache on client side but did not reboot. No after reboot of the system it worked.
Thanks to all of you for the help

Shanker
Shanker_2
Regular Collector

Re: Cannot Modify Forms in SD4.5 SP19

Hi All

I got my Forms BACK!!!! yesterday I cleaned up the cache on client side but did not reboot. Now after reboot of the system it worked.
Thanks to all of you for the help

Shanker
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