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Can we extend the length of Template view box in SC form

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CSTung
Super Collector

Can we extend the length of Template view box in SC form

I created different Views for OVSD 5.0 service call request form. Each View is named with more than 15 characters. When users open up a service call form, all View names are truncated. It shows up to 10 characters only. Please see the attached.

When I maximize the service call form, the template selection box will not be extended.

Is there any way we can extend the length of "template" selection box, so that we can see more characters?

Thank you.
6 REPLIES
George M. Meneg
Honored Contributor

Re: Can we extend the length of Template view box in SC form

Hello Danny,

Unfortunately it is not possible to extend the size of the dropdown list that have the templates or the views.

However when opening a new item to the left of the template drop down list is a button that brings the template browser which can be resized.
menes fhtagn
CSTung
Super Collector

Re: Can we extend the length of Template view box in SC form

Thank you, George.
Ruth Porter
Honored Contributor

Re: Can we extend the length of Template view box in SC form

Hi Danny,

A way round this is to get users to user the hierarchic view of templates. This is the button to the left of the template box and can also be obtained by Ctrl+B. This should show you the full name.

I usually recommend using this method even with short names because if you have a lot of templates you may want to categorise them to make them easier to find.

Hope this helps

Ruth
http://www.teamultra.net
CSTung
Super Collector

Re: Can we extend the length of Template view box in SC form

Ruth,

Can you show me a screenshot of your suggestion? Thank you.
Ruth Porter
Honored Contributor

Re: Can we extend the length of Template view box in SC form

Hi Danny,

See attached

Hope it helps

Ruth
http://www.teamultra.net
CSTung
Super Collector

Re: Can we extend the length of Template view box in SC form

Thank you, Ruth.
//Add this to "OnDomLoad" event