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Can i get the Automatticaly SMS thru the Service Desk 4.5.

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Naveen kesari_1
Honored Contributor.

Can i get the Automatticaly SMS thru the Service Desk 4.5.

Hi Expert,
Can i get the Automatticaly SMS thru the Service Desk 4.5.

Please Let us know.

Thanks,
Naveen Kumar
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2 REPLIES
Sandeshp_1
Honored Contributor.
Solution

Re: Can i get the Automatticaly SMS thru the Service Desk 4.5.

Hi Navin,

Through SD it is NOT possible. But yes, if you used third party application / software, you can set the SMS trigger for you SD.

Last time i ask help to HP support for configuring SMS for my setup.

If you have any SMSC in your environment(Telecom domain uses this aaplication), you can configure the same.
Sandeshp_1
Honored Contributor.

Re: Can i get the Automatticaly SMS thru the Service Desk 4.5.