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CI parent relation

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michael roitbur
Respected Contributor.

CI parent relation

Hi all.

we have a service desk version 4.5 , and we want to know if we can ma e some rule .

we have two cis
CI A
CI B

A is parent of B

the location of A is the same of B

have a way -rule- that if i change the the A location's the service desk change the B location's?

if have some one can help me how i can make this?

thank you
3 REPLIES
Robert S. Falko
Acclaimed Contributor.

Re: CI parent relation

Michael,

Try a Database rule like this one :

When configuration item is created or modified
where Location (*) is anything
update location (Update Data) CI Component;CI Child;Location set to [Location]

Good luck,
Josh
HPRB
Micro Focus Expert

Re: CI parent relation

Hi Michael,

When configuration item is modified
where Location (*) is anything
updatechild (Update Data) CI Component;CI Child;Location set to [Location Parent Location]

This dbrule will work for one-one relation between child-parent. If the multiple parent/child relation defined and with different location then the update won't happen.

RB
michael roitbur
Respected Contributor.

Re: CI parent relation

none