Service Desk Practitioners Forum

CI Wizard in SD4.5

Dusko Milosevic
Super Contributor.

CI Wizard in SD4.5

Any clue on how to use it. We have large amount of similiar CI's we need to put in SD. There are no instructions on pdf manuals of SD 4.5

Thank you,

Dusko Milosevic
Ruth Porter
Acclaimed Contributor.

Re: CI Wizard in SD4.5

Hi Dusko,

I think this may be somewhere the help is useful - look at the topic "Creating configuration items using the wizard".

In summary, it allows you to set up as many copies of a CI as you want based ona template and allows you specify how the Searchcodes will be generated.

You may find it simpler if you already have the details in a something like a spreadsheet an import from there

Hope this helps