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CI-Service-SLA on Cluster scenario

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Raj_72
Honored Contributor.

CI-Service-SLA on Cluster scenario

Hi,

I would like to know what would be CI-Service-SLA reltionship on cluster kind of setup.

Where CI is related to service,but when CI goes down,it doesnt make any impact on service becoz v have cluster setup.In this case how can we measure SLA.

Any help will be gr8.

Regards,
Raj
1 REPLY
David Borojevic
Outstanding Contributor.

Re: CI-Service-SLA on Cluster scenario

Hi Raj,

One options is to create a third CI that is "Virtual" and represents the Cluster. You could Use a Parent Child relation on Nodes to the Cluster CI and just relate the Cluster CI to the Service. Put single node outage info against the node not the cluster but when both nodes are out put it against the Cluster CI.

Cheers