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Blocked - Option "New Service Call" on the Service Pages

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Marcela Miguel
Outstanding Contributor.

Blocked - Option "New Service Call" on the Service Pages

Hello, Friends!

How can I block to use the option "New Service Call" on the Service Pages? I cant utilize HTML programmer of the Service Pages. I know that I can blocked the fields on the template.

How can I "DESAPPEAR" with this option on the Service Pages?

Please, check my screenshot.

Regards,

Marcela.

2 REPLIES
George M. Meneg
Acclaimed Contributor.
Solution

Re: Blocked - Option "New Service Call" on the Service Pages

Hello Marcela,

Open Administrator Console/Security/Access/Role and double click on "Service Pages". On the items tab expand "Service Call" and uncheck the "New"

Note however that by doing that no one using service pages account will be able to create a new service call.
menes fhtagn
Marcela Miguel
Outstanding Contributor.

Re: Blocked - Option "New Service Call" on the Service Pages

Thank you, George.

Regards,

Marcela.